Common questions about DAYVIGO

DAYVIGO (lemborexant) is a prescription medicine for adults (18 years and older) who have trouble falling or staying asleep, also known as insomnia. DAYVIGO is part of a class of drugs called orexin receptor antagonists. It is thought to treat insomnia by blocking certain signals believed to play a role in wakefulness, that may help you get the sleep you need.

Learn more about DAYVIGO

Yes. DAYVIGO is an FDA-approved prescription medicine for adults who have trouble falling or staying asleep (insomnia). It is available in a 5 mg or 10 mg dose.

The most common side effect of DAYVIGO is sleepiness. Talk to your healthcare provider for more information or if you experience any side effects.

In clinical trials, it was suggested that rebound insomnia was not associated with discontinuing use of DAYVIGO, meaning insomnia did not get worse than what it was before. People taking DAYVIGO also did not show withdrawal signs or symptoms after they stopped taking it.

In a study of adults without insomnia, there was no significant impairment in driving performance the morning after taking DAYVIGO. Impairment was seen in some people taking the 10 mg dose.

DAYVIGO may cause serious side effects including decreased awareness and alertness. The morning after you take DAYVIGO, your ability to drive safely and think clearly may be decreased. You may also have sleepiness during the day. Do not take more DAYVIGO than prescribed.

Do not take DAYVIGO unless you are able to stay in bed for a full night (at least 7 hours) before you must be active again. Take DAYVIGO right before going to bed.

Do not drive, operate heavy machinery, do anything dangerous, or do other activities that require clear thinking if you take DAYVIGO and have had less than a full night of sleep (at least 7 hours) or if you have taken more DAYVIGO than prescribed by your healthcare provider. You may still feel drowsy the next day after taking DAYVIGO. Do not drive or do other dangerous activities until you feel fully awake.

Do not drink alcohol while taking DAYVIGO. It can increase your chances of getting serious side effects.

Do not drive, operate heavy machinery, do anything dangerous, or do other activities that require clear thinking if you take DAYVIGO and have had less than a full night of sleep (at least 7 hours) or if you have taken more DAYVIGO than prescribed by your healthcare provider. You may still feel drowsy the next day after taking DAYVIGO. Do not drive or do other dangerous activities until you feel fully awake.

In clinical trials, DAYVIGO did not lead to signs or symptoms of withdrawal
after discontinuation, suggesting that it does not produce physical
dependence in those taking it.

DAYVIGO is a federally controlled substance because it can be abused or cause dependence.

If you have a history of abuse or addiction to alcohol or other drugs, you may have an increased risk and should talk to your healthcare provider before taking DAYVIGO.Keep DAYVIGO in a safe place to prevent misuse and abuse.
Selling or giving away DAYVIGO may harm others and is against the law.

Tell your doctor if you have ever abused or have been dependent on alcohol, prescription medicines or street drugs.

Do not take DAYVIGO if you fall asleep often at unexpected times (narcolepsy)

1. Register – Set up an account by providing your name, email, and password.
2. Complete medical questionnaire – Answer a few medical questions that will be reviewed by a licensed telehealth provider to determine if DAYVIGO is right for you.
3. Pay for your provider review – Finish checking out and provide payment information.
4. Connect with a provider – Connect with a provider at your convenience from the comfort of your own home to find out if a prescription is right for you.
5. Get DAYVIGO – If approved, your prescription request will be sent to a virtual pharmacy and delivered to your home.

After registering, you will be asked to complete an online medical assessment to provide more information about your medical history, medical conditions, and any medications you are currently taking.

Next, one of our telehealth providers will conduct a video, audio, or digital telehealth consultation. He or she will review the medical information you provide to determine whether a prescription is appropriate for you.

If approved, you may pick up your treatment at the pharmacy of your choice or have it delivered directly to your home.

All states require some interaction between a healthcare provider and patient in order to prescribe a medication, however regulations governing the type of interaction or consultation differ from state to state. Depending on the state where you are getting your medication, you will be required to have an audio or video consultation.

In all cases, the process is simple and easy to follow. Once a prescription is approved, you may pick it up at a local pharmacy or have it mailed directly to you.

If your state requires a telehealth video or audio consultation, you will be directed to schedule a visit by choosing from a list of healthcare providers who are licensed in your state.

You will receive an email with a link to join the telehealth visit. At the scheduled time, click on the link directly in the email or log in to your account and click “Start Visit.” Once you have logged in, you will be in the waiting room until the scheduled start time. The provider will review the medical information you provided, verify important medical information, and address any specific questions you may have.

If you need to reschedule, you can do so in your account by clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us.

Note: If your state requires a video or audio consultation, you must complete it for your prescription to be processed.

If you need to reschedule, you can do so in your account by clicking “Reschedule” and selecting a different date and time. If you have any questions or issues, please contact us.

Note: You must complete an audio or video consultation for your prescription to be processed.

If your state requires a digital consultation, you’re able to interact with one of our licensed healthcare providers without an audio or video interaction. If you are in a state that allows for this type of interaction, you will be asked to answer a number of questions about your medical history online and a healthcare provider licensed in your state will review your responses to determine whether or not a prescription is appropriate for you.

After completing checkout, you will be directed to select a provider from the available list to review your information. Our providers generally review your medical file within 24 hours. If necessary, they will follow up by email or phone to determine if a prescription is right for you.

Your visit with a provider happens in a web browser. For the best experience possible, we recommend using the following browsers.

• MAC OS: Safari is recommended, Chrome and Firefox are also supported
• iOS: Safari is the only browser supported
• WINDOWS: Chrome is recommended, Firefox and Edge are also supported
• ANDROID: Chrome is recommended, Firefox is also supported

If you are trying to start a visit and you receive a notification that your camera and/or microphone are being blocked, here are some instructions for allowing or permitting the needed device settings. 

MAC OS

Safari is recommended

• Upper-left top menu > Safari > Preferences > Websites tab
• In the left pane, select Camera, then in the right pane, find this site, set to ‘Ask’ or ‘Allow’
• In the left pane, select Microphone, then in the right pane, find this site, set to ‘Ask’ or ‘Allow’
• Close the Preferences panel to save changes

Chrome

• Upper-left top menu > Chrome > Preferences > Privacy and Security > Site Settings > select this site…
• Camera: ‘Ask’ or ‘Allow’
• Microphone: ‘Ask’ or ‘Allow’

Firefox

• Menu icon in upper right of window > Preferences > Privacy and Security > Permissions…
• Camera: open dialog, find this website, ‘Allow’
• Microphone: open dialog, find this website, ‘Allow’

iOS

Safari is the only browser supported on iOS

• Settings App > Safari > scroll down to ‘Settings for Websites’…
• Camera: ‘Ask’ or ‘Allow’
• Microphone: ‘Ask’ or ‘Allow’

WINDOWS

Chrome is recommended

• Stacked dots menu in upper right > Settings > Advanced > Content Settings…
• Camera: ‘Ask before accessing’
• Microphone: ‘Ask before accessing’

Firefox

• Gear in the upper right of window > Privacy and Security > Permissions…
• Camera: open dialog, find this website, ‘Allow’
• Microphone: open dialog, find this website, ‘Allow’

ANDROID

Chrome is recommended

• Stacked dots menu icon > Settings > Site Settings… 
• Camera: ‘Ask first’
• Microphone: ‘Ask first’

Firefox

• Settings App > Apps and App Permissions > Firefox > Permissions
• Toggle on Camera and Microphone
• Restart Firefox

There may be a fee for the virtual visit. If your prescription is approved, the cost of your prescription will be determined by your pharmacy.

We accept credit cards, debit cards, prepaid cards, and flexible spending account (FSA) cards.

UpScript or dayvigotelehealth will appear on your credit card statement. If you have any questions, please call 866-556-7778.

No. At this time we require payment at the time of service. We accept credit cards, debit cards, prepaid cards, and flexible spending account (FSA) cards.

Yes, we are registered as a SIGIS member for the 90% Rule. We accept FSA and HSA cards as forms of payment.

dayvigotelehealth.com is available in 34 states.

TO FILE A CONSUMER COMPLAINT:

File a complaint with Utah DOPL: Here

File a complaint with Iowa medical board: Here

File a complaint with Kentucky medical board: Here

File a complaint with Maine medical board: Here

File a complaint with Maryland medical board: Here

File a complaint with Rhode Island medical board: Here

File a complaint with Texas medical board: Here

File a complaint with Vermont medical board: Here

In case of a medical emergency, please contact your local physician or hospital for immediate care. Do not rely on your telehealth provider for emergency medical care.